brandondawson.org Drupal Website Developer and Consultant

Plesk SSO errors

A little tip here: If you're getting this message when trying to log into Plesk Billing via Plesk:

Warning: fopen(/var/log/sso/sso.log) [function.fopen]: failed to open stream: Permission denied in /usr/local/sso/lib/Log.php on line 24 FATAL ERROR: Can not open log file '/var/log/sso/sso.log' (CWD is /usr/local/sso)

This would seem to be being caused by changing the hostname, for which Plesk Billing generates an automatic self-signed SSL certificate for. Attempting to re-register the hostname using the /usr/local/psa/bin/sso utility is useless in this context, as it keeps beating up against the entrenched cert.

To remedy, simply:
1.) Back up your Plesk Billing database
2.) command: yum remove plesk-billing
3.) Re-add Plesk Billing via the Plesk Updater